buckeyelink usability test & heuristic/HCI evaluation
buckeyelink.com is the primary website used by students at the ohio state university, particularly for scheduling.
data was gathered through usability tests, focus groups, surveys, and interviews. data was compiled and analyzed to identify problem areas in the site's overall design including user interface and functionality. the site's scheduling portion was the main focus of the study and evaluation.
feedback was incorporated into proposals for site redesign.
skills used: usability test design and execution, survey design, focus group management, usage of various interview methods including cognitive walkthrough, data compilation and analysis, incorporation of feedback for heuristic and overall HCI evaluation